Natural Beauty Breast Prosthesis encourages each customer to immediately try on their garment and breast form to ensure proper fit and comfort as soon as you receive your order. Our goal is to provide you with quality fitting products. However, there are occasions when you may find it necessary to return merchandise for exchange or refund. All returns and exchanges must be returned within 60 days of purchase. Returns will be refunded at the original purchase price, plus applicable sales tax. Shipping and handling charges will not be refunded. Merchandise that is used, worn, or laundered will not be accepted for refund or exchange. Item(s) must be returned in new condition with all tags, safety labels, any paperwork.
Returns and Exchanges can take up to 10 days to process after we receive your return.
PLEASE NOTE before RETURN/EXCHANGE of items.
Due to the delicate nature of our products, please make note of our return and exchange policies.
1. All eligible returns/exchanges must be in NEW and UNUSED CONDITION or they will not be accepted. No exceptions.
2 . All eligible returns cannot be laundered, smell like body cream, perfume, smoke or be stained with makeup, deodorant, etc.
3. For RETURNS, initial shipping charges will be deducted from your refund.
4. Return or exchange shipping charges are the responsibility of the customer.
5. If you received free shipping and then returned the order/part of the order, real-time USPS shipping costs will be deducted from your refund, if applicable.
6. Once the return is received, a full refund excluding all shipping charges will be issued on accepted returned merchandise to the original form of payment (excluding eGift Cards which will be given a store credit).
7. Cancelled orders will be refunded minus our transaction fees.
8. CLEARANCE/Final sale items cannot be refunded or exchanged.
9. Returns of any Breast Forms or accessories are subject to a 15% Restocking Fee.
One free exchange label (U.S. domestic only) is offered per order within 60 days of purchase.
Please contact us to receive a return label.
Please return the NEW and UNUSED items you'd like to exchange with instructions for the exchange.
Exchange options/choices are not offered online.
If that exchange is then returned, all shipping charges (initial, return, exchange, return) for that purchase/exchange will be deducted from your final refund.
Any other exchanges must be paid for by the customer, please.
To CONTACT US, please email us at email@example.com
A list of other FAQs will be added soon- have questions? Please feel free to contact us at firstname.lastname@example.org.
Thank you for your interest and patronage.
The Team at Natural Beauty